QDHosts, a product of Quadjam Enterprises Inc. ("QDHosts," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Create an account or purchase a service
- Fill out a contact form or request a quote
- Subscribe to our newsletter
- Contact our customer support team
This may include your name, email address, phone number, billing address, and payment information. Payment details are processed through PCI-compliant payment processors and are never stored on our servers.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our hosting services
- Process transactions and send related information, including purchase confirmations and invoices
- Send administrative information, such as changes to our terms or policies
- Send promotional communications (with your consent), including weekly deals and service updates
- Respond to your comments, questions, and customer service requests
- Prevent fraudulent transactions and monitor against errors
- Improve our website, services, and customer experience
- Comply with legal obligations
3. Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.
Cookies we use include essential cookies (required for the site to function), analytics cookies (to understand how visitors use our site), and preference cookies (to remember your settings).
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist in operating our website and services, such as payment processors and email delivery services. These parties are contractually obligated to keep your information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal processes such as a court order or government request.
- Business Transfers: If QDHosts is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
5. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, secure data storage, and restricted access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required by law to retain it longer.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal exceptions.
- Opt-out: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us.
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us at the information below.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate steps to remove such information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Company: Quadjam Enterprises Inc. (QDHosts)
- Phone: (+1) 267-613-4353
- Address: Four Tower Bridge, 200 Barr Harbor Drive, Suite 400, West Conshohocken, PA 19428
- Hours: Monday–Friday, 8:00am–5:00pm EST
Or use our contact form.