I see a charge or invoice that I don’t recognize

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    I see a charge or invoice that I don’t recognize

    All of your invoices are in your portal. You can view them and download them. If you see an invoice that you do not recognize, simply open a ticket and send the invoice number to the support team for review. If you get an invoice via email that is not listed in your account, then we did not send the invoice and you should report it immediately. Be very careful to make sure the links lead you to our site.

    When you review and approve an invoice, the charge should say QUADJAM as the recipient.

    in Accounting & Billing